Holiday Closing:

All LSCU locations will be closed Monday, January 20th for Martin Luther King Jr. day. Account information is available through online banking and the LSCU mobile app.

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Careers

If you're looking for a place to work that believes in collaboration for win-win situations, thrives on sharing ideas and provides grassroots empowerment to all people, Lone Star Credit Union may be the place for you. As a trusted financial resource since 1967, we know we're connected deep within our communities. Every action each of us takes at LSCU is part of a bigger initiative that makes a true difference in people’s lives - for the better.

We're all about people

The reason our employees love working at LSCU? It's simple: the people. We share a common set of values focused on honesty, trust, service, respect and communication, reflected by our tenured staff and loyal Members. Although our credit union continues to grow, we still believe in taking a very personal approach in the way we do business. We take time to get to know our Members and find out what’s important to them. And we take the same approach with our employees.

We listen to your ideas. We value your experience. We know you’re going to bring something new and different to our organization that enhances our ability to grow and better serve our Members. We provide the support you need to grow professionally as well as personally. And we respect and encourage a healthy work-life balance with paid time off, retirement plans and affordable health, dental, and vision care.

"Every day I get to do something I love and make a difference in people's lives."

 - Rosie V., 2018 Employee of the Year

"I like working at Lone Star Credit Union because I am given the opportunity to learn and develop skills that allow me to grow and flourish within the company."

 - Cruz G., 2018 Employee of the Year

Current Opportunities

Branch Manager

The Branch Manager will manage and direct the operations of a full-service branch and call center ensuring an operationally efficient and compliant department. Serves as coach to employees in sales and service activities in order to build good relationships with existing Members, prospective members and co-workers. Drives performance to achieve organizational goals and department profitability.

Responsibilities:

  • Provides service and sales support, training, coaching, recognition and development opportunities to staff.
  • Monitors branch operating results, including but not limited to number of transactions, volume, teller errors, loan volume, product referrals and sales and new account and lending activity. Ensure employees are maximizing opportunities to match financial needs with credit union products and services.
  • Monitors call center operating results, including but not limited to number of calls, hold times, dropped calls, product referrals and sales, new account and lending activity. Ensures employees are maximizing opportunities to match financial needs with credit union products and services.
  • Directs the daily operations of a branch and call center including scheduling and monitoring of work. Responsible for hiring, disciplining and the performance evaluation process. Makes recommendations to improve the departments’ service delivery, operating methods, policies and procedures.
  • Represents and promotes the Credit Union within the community by attending networking opportunities and assisting the Community Relations Officer with Business Partner activities and various community events.
  • Applies and evaluates policies and procedures set for the branch and call center. Ensures that the branch and call center is in compliance with credit union regulations and procedures, and federal and state laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
  • Maintains branch facility, with responsibility for its overall physical maintenance, cleanliness, organization, etc. Manages the security and safety of the branch. Analyzes and monitors security and safety policies and procedures on an on-going basis. Ensures that staff receives on-going training on security and robbery procedures.

The ideal candidate will have two to five years general branch operations or call center management experience inclusive of member service, depository products and lending.  

Other required skills:

  • Ability to plan, direct and analyze branch sales, service, and operations.
  • Ability to integrate technology to increase efficiency and productivity.
  • Ability to interpret regulations affecting lending requirements, account opening, IRAs and all other related products and services.
  • Excellent communication skills with the ability to motivate and encourage employees to refer and cross-sell Credit Union products and services depending upon the needs of the Member.
  • Must be able to be actively registered with the Nationwide Mortgage Licensing System (NMLS).
  • Proficiency operating in a Microsoft Windows environment including Microsoft Word, Excel, and Outlook.

Location: Dallas, TX

Financial Service Representative (Teller) - FT

A financial service representative is responsible for processing financial transactions including deposits, withdrawals, check cashing, loan payments and performing account transfers.  This position will excel in member service and will consistently cross-sell products & services by educating our Members about financial solutions offered by Lone Star Credit Union.

The successful candidate will have the following:

  • Minimum of six months previous teller experience in a sales environment or minimum of two years cash handling in a retail sales environment
  • Candidates must be friendly and have the ability to offer exceptional member service
  • Ability to build relationships with Members and identify financial needs
  • Ability to educate Members and make referrals of products & services offered by LSCU
  • Ability to operate windows based computer system and learn new software

Location: Dallas, TX

Hours: 

Monday – Thursday    8:30 am – 5:30 pm

Friday                       9:00 am – 6:00 pm

 
Financial Advisor

Following our mantra of “If it’s good for you, it’s good for us,” Lone Star Credit Union seeks an experienced Licensed Financial Advisor to assist our Members in finding personalized investment and insurance solutions to meet their financial goals. The Financial Advisor will develop and maintain Member/client relationships centered on trust and open communication and will cultivate strong working relationships with employees to build connections and a referral stream. The ideal candidate will have an existing/transferable book of business.

Responsibilities:

  • Conduct Member/client interviews and servicing appointments; maintain documentation of Member/client meetings to enhance client relationships and to identify additional sale and referral opportunities.
  • Perform pro-active prospecting activities within the LSCU branches and network in communities served by LSCU to promote, educate and increase awareness of services.
  • Provide excellent service, consistent with LSCU standards and investment services objectives.

 Minimum Requirements:

  • Bachelor’s Degree (BS) from four-year college or university preferred or equivalent job experience
  • Possess valid NASD and State Insurance licensing certifications (Series 6 or 7, Series 65 or 66 and Life and Health Insurance)
  • Certified Financial Planner (CFP) designation preferred: Credentials recommended
  • Five or more years of experience in related financial planning/sales field; or equivalent combination of education and experience
  • Possess a clean credit and U-4 CRD history
  • Ability to travel between LSCU’s three branch locations and communities served

 Financial Advisors are registered through Priority Financial Group (PFG).

Applicants are subject to a background investigation, consumer credit history check and aptitude testing. Applicants must be bondable. Lone Star Credit Union is an Equal Opportunity Employer.