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Careers

If you're looking for a place to work that believes in collaboration for win-win situations, thrives on sharing ideas and provides grassroots empowerment to all people, Lone Star Credit Union may be the place for you. As a trusted financial resource since 1967, we know we're connected deep within our communities. Every action each of us takes at LSCU is part of a bigger initiative that makes a true difference in people’s lives - for the better.

We're all about people

The reason our employees love working at LSCU? It's simple: the people. We share a common set of values focused on honesty, trust, service, respect and communication, reflected by our tenured staff and loyal Members. Although our credit union continues to grow, we still believe in taking a very personal approach in the way we do business. We take time to get to know our Members and find out what’s important to them. And we take the same approach with our employees.

We listen to your ideas. We value your experience. We know you’re going to bring something new and different to our organization that enhances our ability to grow and better serve our Members. We provide the support you need to grow professionally as well as personally. And we respect and encourage a healthy work-life balance with paid time off, retirement plans and affordable health, dental, and vision care.

"Every day I get to do something I love and make a difference in people's lives."

 - Rosie V., 2018 Employee of the Year

"I like working at Lone Star Credit Union because I am given the opportunity to learn and develop skills that allow me to grow and flourish within the company."

 - Cruz G., 2018 Employee of the Year

Current Opportunities

Financial Service Representative (Teller) - FT

A financial service representative is responsible for processing financial transactions including deposits, withdrawals, check cashing, loan payments and performing account transfers.  This position will excel in member service and will consistently cross-sell products & services by educating our Members about financial solutions offered by Lone Star Credit Union.

The successful candidate will have the following:

  • Minimum of six months previous teller experience in a sales environment or minimum of two years cash handling in a retail sales environment
  • Candidates must be friendly and have the ability to offer exceptional member service
  • Ability to build relationships with Members and identify financial needs
  • Ability to educate Members and make referrals of products & services offered by LSCU
  • Ability to operate windows based computer system and learn new software

Location: Dallas, TX

Hours: 

Monday – Thursday    8:30 am – 5:30 pm

Friday                       9:00 am – 6:00 pm

 
Financial Advisor

Following our mantra of “If it’s good for you, it’s good for us,” Lone Star Credit Union seeks an experienced Licensed Financial Advisor to assist our Members in finding personalized investment and insurance solutions to meet their financial goals. The Financial Advisor will develop and maintain Member/client relationships centered on trust and open communication and will cultivate strong working relationships with employees to build connections and a referral stream. The ideal candidate will have an existing/transferable book of business.

Responsibilities:

  • Conduct Member/client interviews and servicing appointments; maintain documentation of Member/client meetings to enhance client relationships and to identify additional sale and referral opportunities.
  • Perform pro-active prospecting activities within the LSCU branches and network in communities served by LSCU to promote, educate and increase awareness of services.
  • Provide excellent service, consistent with LSCU standards and investment services objectives.

 Minimum Requirements:

  • Bachelor’s Degree (BS) from four-year college or university preferred or equivalent job experience
  • Possess valid NASD and State Insurance licensing certifications (Series 6 or 7, Series 65 or 66 and Life and Health Insurance)
  • Certified Financial Planner (CFP) designation preferred: Credentials recommended
  • Five or more years of experience in related financial planning/sales field; or equivalent combination of education and experience
  • Possess a clean credit and U-4 CRD history
  • Ability to travel between LSCU’s three branch locations and communities served

 Financial Advisors are registered through Priority Financial Group (PFG).

Information Systems Support

A generalist position devoted to information systems support involving computer hardware, software, and network connections. This includes set-up, installation, troubleshooting, service, upgrades, and maintenance.

Responsibilities:

  • Provides ongoing technical support to Credit Union end-users in the use of hardware and software products; assessing and implementing new or upgraded hardware or software; assisting with strategic decisions on new systems. Notifies users of new useful features available through product implantation or updates.
  • Installs end-user hardware and software; ensures Credit Union end-users know how to care for and maintain their equipment, including printers, zero clients, peripherals, etc. as well as understanding procedures for software usage, network access, etc.
  • Assists in troubleshooting, maintenance, and repair of end-user hardware, network hardware, VDI desktops, software, etc. Coordinates with PureIT and other third party vendors as necessary to resolve hardware, software, and network problems. Evaluates repair/upgrade cost-benefit.
  • Responsible for maintenance and most effective use of core system and successful third party implementation and integration of new modules into existing workflow.
  • General support to other technology systems, i.e. online banking, telephone system, document imaging, fax technology, data management, etc.
  • Assists in developing and maintaining internal standards and controls for asset management, software library, installation records, user procedures and policies.
  • Assists with local network (LAN) management including user access rights, definition and maintenance of network services, troubleshooting, etc.; assists in developing network standards and conventions.
  • Assists with design, implementation and maintenance of network connectivity and equipment including routers, switches, servers, etc.

 Minimum Requirements:

  • Six months to two years of similar or related experience. Experience with virtual server and desktop (VMware, Citrix, etc.) environments helpful.
  • High-level written and verbal communication skills.
    Ability to analyze and solve problems.
  • Ability to translate technical terms into laymen terms.
  • Exposure to core banking systems (in particular Corelation Keystone) strongly preferred.
  • Knowledge and working experience with Windows operating system, Microsoft Office programs, desktop hardware, ticketing systems, an computer hardware.
  • Ability to analyze existing tools and provide software solution recommendations.
  • Familiarity with end-user devices such as iPhones, Android devices, tablets, etc.

Additional Information:

May require some physical activity such as lifting and moving computer equipment or crawling in tight spaces.

Must be willing and able to travel to all credit union branch locations.

This position will require some evening and weekend hours including working from home.

Location: Dallas, TX

Applicants are subject to a background investigation, consumer credit history check and aptitude testing. Applicants must be bondable. Lone Star Credit Union is an Equal Opportunity Employer.