If you're looking for a place to work that believes in collaboration for win-win situations, thrives on sharing ideas and provides grassroots empowerment to all people, Lone Star Credit Union may be the place for you. As a trusted financial resource since 1967, we know we're connected deep within our communities. Every action each of us takes at LSCU is part of a bigger initiative that makes a true difference in people’s lives - for the better.
The reason our employees love working at LSCU? It's simple: the people. We share a common set of values focused on honesty, trust, service, respect and communication, reflected by our tenured staff and loyal Members. Although our credit union continues to grow, we still believe in taking a very personal approach in the way we do business. We take time to get to know our Members and find out what’s important to them. And we take the same approach with our employees.
We listen to your ideas. We value your experience. We know you’re going to bring something new and different to our organization that enhances our ability to grow and better serve our Members. We provide the support you need to grow professionally as well as personally. And we respect and encourage a healthy work-life balance with paid time off, retirement plans and affordable health, dental, and vision care.
The recently renovated, technology driven Dallas Branch is seeking an experienced supervisor to assist in the management and direction of the branch. Initiative, a passion for service, and the ability to guide our Members and guests through a memorable branch experience is required. The supervisor will motivate, lead, and coach staff to deliver exceptional and memorable Member experiences while ensuring their financial needs are met.
The ideal candidate will:
A Financial Service Officer (FSO) will develop relationships, build trust, and maintain integrity with every contact, including Members, potential Members, and co-workers. The FSO will walk Members and potential Members through our Member journey and assist with utilization of our branch technology including NEXT, our self-service technology for deposits, withdrawals, and payments, discovery bar tablets to view our website, open an account, or apply for a loan, and an interactive kiosk for learning about LSCU.
Other duties include, but are not limited to:
Hours: Monday – Friday 8:00 am – 5:00 pm
The Community Engagement Advisor is responsible for developing and implementing community and Member engagement activities with a focus on growth opportunities, building relationships, and increasing brand awareness. This position is responsible for managing business partner relationships and engaging Members and potential Members to learn more about Lone Star Credit Union and the products and services we offer. Consistently promotes community presence and brings energy and passion for financial education.
The Community Engagement Advisor will focus efforts on a 10-mile radius around the Dallas branch, Greenville, Terrell, and Kaufman. A company car will be provided.
The priority of this position is to be out in the community but has the flexibility to work from home or in any branch office as needed.
The full-time Staff Trainer will develop, enhance and conduct dynamic and learner-centric training programs for all staff. This position is about motivating staff to go above and beyond as well as train technical skills. It's about embracing the LSCU culture and living our Elements of Good, LSCU's core values. The ideal trainer will be forward thinking and can communicate and adapt to others, believing in behavior styles and the influence they have on improving interpersonal interactions.
The Staff Trainer position is eligible to work from home on days in which in-person training or employee observation/coaching/training is not being conducted.
Location: Dallas, TX
Applicants are subject to a background investigation, consumer credit history check and aptitude testing. Applicants must be bondable. Lone Star Credit Union is an Equal Opportunity Employer.