If you're looking for a place to work that believes in collaboration for win-win situations, thrives on sharing ideas and provides grassroots empowerment to all people, Lone Star Credit Union may be the place for you. As a trusted financial resource since 1967, we know we're connected deep within our communities. Every action each of us takes at LSCU is part of a bigger initiative that makes a true difference in people’s lives - for the better.
The reason our employees love working at LSCU? It's simple: the people. We share a common set of values focused on honesty, trust, service, respect and communication, reflected by our tenured staff and loyal Members. Although our credit union continues to grow, we still believe in taking a very personal approach in the way we do business. We take time to get to know our Members and find out what’s important to them. And we take the same approach with our employees.
We listen to your ideas. We value your experience. We know you’re going to bring something new and different to our organization that enhances our ability to grow and better serve our Members. We provide the support you need to grow professionally as well as personally. And we respect and encourage a healthy work-life balance with paid time off, retirement plans and affordable health, dental, and vision care.
We are searching for a full-time, Member-focused, energetic, sales-oriented individual to fill a Member service position. This position is responsible for answering all Member inquiries received through our in-bound call center. Assists potential and current Members with their financial needs, then identifies and recommends additional products & services that would improve the Member's financial well-being. Provides prompt, professional and courteous support to Members and fellow co-workers.
The MSR position has the option to work in a branch office, work from home, or a combination of both. We are flexible!
The Virtual Lender position has the option to work in a branch office, work from home, or a combination of both. We are flexible!
We are searching for a Member-focused, goal-oriented, self-motivated individual to fill a virtual lender position. This position is responsible for assisting Members and potential members with their consumer lending needs through primarily inbound channels, such as phone and virtual appointments. By being enthusiastic and professional and providing quality and courteous service, the Virtual Lender will develop relationships, build trust and maintain integrity with every contact while ensuring the financial needs of the borrower are top priority. Accountable for achieving loan production goals and ancillary product sales.
The Dallas branch lobby of Lone Star Credit Union is currently closed for remodel but will re-open in the Fall with a new look, new technology, and enhanced Member journey. We are hiring a Financial Service Officer to start now and be ready to deliver our improved Member experience journey when our doors open. (Members are currently being served through drive-thru lanes.)
A Financial Service Officer (FSO) will develop relationships, build trust, and maintain integrity with every contact, including Members, potential Members, and co-workers. The FSO will walk Members and potential Members through our lobby experience and assist with utilization of branch technology including self-service machine for deposits, withdrawals, and payments, discovery bar tablets to view our website or complete branch experience survey, and interactive kiosk for learning about LSCU.
Other duties include, but are not limited to:
Hours: Monday – Friday 8:00 am – 5:00 pm
Applicants are subject to a background investigation, consumer credit history check and aptitude testing. Applicants must be bondable. Lone Star Credit Union is an Equal Opportunity Employer.