Holiday Closing:

All LSCU locations will be closed Monday, October 14th for the Columbus Day holiday.

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Careers

If you're looking for a place to work that believes in collaboration for win-win situations, thrives on sharing ideas and provides grassroots empowerment to all people, Lone Star Credit Union may be the place for you. As a trusted financial resource since 1967, we know we're connected deep within our communities. Every action each of us takes at LSCU is part of a bigger initiative that makes a true difference in people’s lives - for the better.

We're all about people

The reason our employees love working at LSCU? It's simple: the people. We share a common set of values focused on honesty, trust, service, respect and communication, reflected by our tenured staff and loyal Members. Although our credit union continues to grow, we still believe in taking a very personal approach in the way we do business. We take time to get to know our Members and find out what’s important to them. And we take the same approach with our employees.

We listen to your ideas. We value your experience. We know you’re going to bring something new and different to our organization that enhances our ability to grow and better serve our Members. We provide the support you need to grow professionally as well as personally. And we respect and encourage a healthy work-life balance with paid time off, retirement plans and affordable health, dental, and vision care.

"Every day I get to do something I love and make a difference in people's lives."

 - Rosie V., 2018 Employee of the Year

"I like working at Lone Star Credit Union because I am given the opportunity to learn and develop skills that allow me to grow and flourish within the company."

 - Cruz G., 2018 Employee of the Year

Current Opportunities

Staff Trainer

The full-time Staff Trainer will develop, enhance and conduct dynamic and learner-centric training programs for all staff.  This position is about motivating staff to go above and beyond as well as train technical skills.  It's about embracing the LSCU culture and living our Elements of Good, LSCU's core values.  The ideal trainer will be forward thinking and have the ability to communicate and adapt to others, believing in behavior styles and the influence they have on improving interpersonal interactions.

 

Responsibilities:

  • Conduct New Employee Orientation for new employees including but not limited to general training on our employee handbook, using our phone system and product and service training.
  • Conduct position-specific training on job responsibilities, policies and procedures, core system and other ancillary systems needed to perform the job in the areas of teller, member service, operations, lending and other areas as needed.
  • Coordinate, schedule and conduct training programs for the development of LSCU employees ensuring employees are prepared to complete necessary job duties.
  • Conduct any technical and soft skill training needed.
  • Assist the Employee Development Manager in identifying and meeting training needs for all staff.
  • Prepare training and resource materials and creates training activities that result in interactive participation.
  • Measure and evaluate progress and effectiveness of training.  Report on progress of employees during training period.
  • Contributes to organizational goals and supports priorities using strong classroom training, online training, coaching, and feedback skills for the development of new and existing employees.
  • Maintain knowledge in relevant fields of training responsibilities including products, services, processes, systems and operations.

Minimum Requirements:

  • Exceptional oral, written and interpersonal communication skills with the ability to effectively listen.
  • Two-year college degree from a college or university; or two (s) or more years of related experience and/or training; or the equivalent combination of education and experience. Work related experience must consist of broad-based financial institution experience, prior training, teaching or related experience.
  • Proven presentation skills and facilitation skills
  • Strong time management and organizational skills
  • Ability to process new information quickly and be able to teach that information in an easy to understand format
  • Ability to travel between branch locations, sometimes working in a branch office for an extended period of time
  • Ability to learn and utilize various forms of training systems, software, and resources, including credit union intranet, learning management systems, content authoring tools, video editing software, and other training related resources.
  • Proven ability to demonstrate patience, diplomacy, tact and professionalism and maintain confidentiality regarding issues of a sensitive nature.

Location: Dallas, TX

Financial Advisor

Following our mantra of “If it’s good for you, it’s good for us,” Lone Star Credit Union seeks an experienced Licensed Financial Advisor to assist our Members in finding personalized investment and insurance solutions to meet their financial goals. The Financial Advisor will develop and maintain Member/client relationships centered on trust and open communication and will cultivate strong working relationships with employees to build connections and a referral stream. The ideal candidate will have an existing/transferable book of business.

Responsibilities:

  • Conduct Member/client interviews and servicing appointments; maintain documentation of Member/client meetings to enhance client relationships and to identify additional sale and referral opportunities.
  • Perform pro-active prospecting activities within the LSCU branches and network in communities served by LSCU to promote, educate and increase awareness of services.
  • Provide excellent service, consistent with LSCU standards and investment services objectives.

 Minimum Requirements:

  • Bachelor’s Degree (BS) from four-year college or university preferred or equivalent job experience
  • Possess valid NASD and State Insurance licensing certifications (Series 6 or 7, Series 65 or 66 and Life and Health Insurance)
  • Certified Financial Planner (CFP) designation preferred: Credentials recommended
  • Five or more years of experience in related financial planning/sales field; or equivalent combination of education and experience
  • Possess a clean credit and U-4 CRD history
  • Ability to travel between LSCU’s three branch locations and communities served

 Financial Advisors are registered through Priority Financial Group (PFG).

Loan Manager

The Loan Manager will coordinate consumer and mortgage lending activities and the loan support functions ensuring compliance with credit union policies and procedures. Assists Chief Lending Officer in development of lending policy and manages lending activity to meet credit union goals and objectives.

 

Responsibilities:

  • Directs and monitors consumer and mortgage lending operations for the credit union to ensure that the credit union meets established goals and objectives with respect to lending. Monitors product delivery and quality and takes action to resolve problems.
  • Supervises and assists in the daily operations of the loan support functions to include all credit card and loan maintenance, credit insurance, collateral protection activities including claims and payments, collateral liens and loan adjustments, corrections and/or refunds.
  • Analyzes current financial position of members to determine the degree of risk involved in extending credit or lending money. Makes decision to approve, decline, or forward the loan request to higher levels for decision.
  • Supervises the daily operations of the department including scheduling and monitoring of work. Assists in the hiring, discipline and performance evaluation processes. Makes recommendations to improve the loan processes, service delivery and procedures.
  • Assists in the review, development and implementation of lending programs, products, policies and strategies.
  • Performs other job related duties as assigned.

 The ideal candidate will have two to five years general lending experience inclusive of consumer, mortgage and home equity lending.   A minimum of six months supervisory experience required.

 Other required skills:

  • Ability to read and interpret underwriting information such as credit bureau reports, debt to income ratio, and policy and procedure manuals.
  • Ability to compute rate, ratio, and percent.
  • Must have in-depth understanding and ability to interpret regulations affecting lending programs. Extensive knowledge of consumer and real estate lending practices and procedures.
  • Must be able to be actively registered with the Nationwide Mortgage Licensing System (NMLS).
  • Proficiency operating in a Microsoft Windows environment including Microsoft Word, Excel, and Outlook.

Location: Dallas, TX

Applicants are subject to a background investigation, consumer credit history check and aptitude testing. Applicants must be bondable. Lone Star Credit Union is an Equal Opportunity Employer.