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New Visa Credit Cards

Lone Star Credit Union is excited to announce improvements to our credit card program!  Your new VISA® credit card will be mailed the week of September 30th!

Why the change? Through our partnership with a new credit card processor, Members will benefit from a more robust credit card program including a variety of tools we weren’t able to offer before.

This will mean a few changes to your credit card account, and we want to make sure you know exactly what’s happening.

You may activate and begin using your new credit card on Sunday, October 13, 2019.

New and Improved

  • Enhanced EMV Chip Technology to increase security and reduce fraud.
  • 24/7 Cardholder Service available for balance inquiries, payment information, transaction history, statement requests
    & disputes.

What to Know

  • Your card will have a brand new look and will definitely stand out in your wallet.  It's vertical and your card number and information is on the back!
  • Your card will be mailed during the week of September 30, 2019.
  • New cards will be mailed to all cardholders, regardless if they are primary or secondary cardholders. Your credit card
    number and your expiration date will change.
  • Any pre-authorized or recurring payments (insurance, subscriptions, utilities, etc.) will need to be updated to prevent
    any interruption.
  • Your payment address will change.
  • Your existing credit card can no longer be used after October 12, 2019.

Additional Enhancements Coming Soon

  • Enhanced card access online and through a mobile app. Choose the option that works best for you to obtain real-time
    credit card information, including transactions, pending activity, and payment information.  Plus, set alerts and travel notifications, file disputes and more.
  • Electronic Statements
  • Automated Fraud Alerts
  • Mobile Wallet Access for Apple Pay, Google Pay & Samsung Pay