New Visa Credit Card Web Banner 3.jpg

New Visa Credit Cards

Lone Star Credit Union is excited to announce improvements to our credit card program! 

Why the change? Through our partnership with a new credit card processor, Members will benefit from a more robust credit card program including a variety of tools we weren’t able to offer before.

This will mean a few changes to your credit card account, and we want to make sure you know exactly what’s happening.

You may activate and begin using your new credit card as of Sunday, October 13, 2019.

Call 800.631.3197 to activate your card.  Call 888.886.0083 to set-up a Personal Identification Number (PIN).

New and Improved

  • Enhanced EMV Chip Technology to increase security and reduce fraud.
  • 24/7 Cardholder Service available at 866.583.5196 for balance inquiries, payment information, transaction history, statement requests & disputes.
  • Online Visa Credit Card website for transaction history, e-statements, payments, travel notifications and more.

What to Know

  • Your card will have a brand new look and will definitely stand out in your wallet.  It's vertical and your card number and information is on the back!
  • Register for the online Visa Credit Card website and sign up for e-statements.
  • Any pre-authorized or recurring payments (insurance, subscriptions, utilities, etc.) will need to be updated to prevent any interruption.
  • New cards should have been received by now.  If you have not received your card, please call us at 214.327.9367.
  • New cards were mailed to all cardholders, regardless if they are primary or secondary cardholders. Your credit card number and expiration date changed.
  • The new payment address is P O Box 660493, Dallas, TX 75266-0493.
  • Your previous credit card can no longer be used.

Additional Enhancements Coming Soon

  • Card access through a mobile app. Obtain real-time credit card information, including transactions, pending activity, and payment information.  Plus, set alerts and travel notifications, file disputes and more.
  • Automated Fraud Alerts
  • Mobile Wallet Access for Apple Pay, Google Pay & Samsung Pay