If you're looking for a place to work that believes in collaboration for win-win situations, thrives on sharing ideas and provides grassroots empowerment to all people, Lone Star Credit Union may be the place for you. As a trusted financial resource since 1967, we know we're connected deep within our communities. Every action each of us takes at LSCU is part of a bigger initiative that makes a true difference in people’s lives - for the better.
The reason our employees love working at LSCU? It's simple: the people. We share a common set of values focused on honesty, trust, service, respect and communication, reflected by our tenured staff and loyal Members. Although our credit union continues to grow, we still believe in taking a very personal approach in the way we do business. We take time to get to know our Members and find out what’s important to them. And we take the same approach with our employees.
We listen to your ideas. We value your experience. We know you’re going to bring something new and different to our organization that enhances our ability to grow and better serve our Members. We provide the support you need to grow professionally as well as personally. And we respect and encourage a healthy work-life balance with paid time off, retirement plans and affordable health, dental, and vision care.
The E-Services Representative is responsible for answering all member inquiries received through electronic delivery and troubleshooting all e-service related issues. Assists member service representatives as needed in answering inquiries through our in-bound call center. Provides prompt, professional and courteous support to members and fellow co-workers.
Essential Functions & Responsibilities:
The recently renovated, technology driven Dallas Branch is seeking an experienced supervisor to assist in the management and direction of the branch. Initiative, a passion for service, and the ability to guide our Members and guests through a memorable branch experience is required. The supervisor will motivate, lead, and coach staff to deliver exceptional and memorable Member experiences while ensuring their financial needs are met.
The ideal candidate will:
Seeking an experienced supervisor to assist in the management and direction of our new Kaufman Branch set to open early 2023. Initiative, a passion for service, and the ability to guide our Members and guests through a memorable branch experience is required. The supervisor will motivate, lead, and coach staff to deliver exceptional and memorable Member experiences while ensuring their financial needs are met.
The ideal candidate will:
A Financial Service Officer (FSO) will develop relationships, build trust, and maintain integrity with every contact, including Members, potential Members, and co-workers. The FSO will walk Members and potential Members through our Member journey and assist with utilization of our branch technology including NEXT, our self-service technology for deposits, withdrawals, and payments, discovery bar tablets to view our website, open an account, or apply for a loan, and an interactive kiosk for learning about LSCU.
Other duties include, but are not limited to:
Hours: Monday – Friday 8:00 am – 5:00 pm
Applicants are subject to a background investigation, consumer credit history check and aptitude testing. Applicants must be bondable. Lone Star Credit Union is an Equal Opportunity Employer.