COVID-19
Lone Star Credit Union is closely monitoring the coronavirus (COVID-19) outbreak and is planning and implementing strategies accordingly. The health and well-being of our Members, employees, and communities is important to us.
Beginning April 1, 2021, the Greenville and Terrell branches will be open by appointment for select services:
- New accounts
- IRA/Certificate of Deposit
- Financial Advisor appointments
Members entering the building will be asked to sign in when they arrive. All Members and staff will be required to wear a mask and practice social distancing, per the current CDC guidelines. LSCU will monitor these guidelines over the coming months and update this requirement as necessary.
Loan services remain completely virtual. If you would like to apply for a loan, please contact us or apply online.
Lone Star Credit Union will continue to serve all other banking needs in the following ways:
- Telephone appointments can be scheduled online here.
- Our drive-thru lanes, Member Service Call Center and Online Chat remain open. Check our hours here.
- You can access your account 24/7 and conduct many of your banking needs through Online Banking, the LSCU App, or our Automated Telephone Banking System.
- Credit card access is available through AccessPoint and the LSCU Cards App.
We will continue to monitor the impact of the COVID-19 pandemic and update you with any additional changes. Thank you for your membership and trust in Lone Star Credit Union.
Please note: The Dallas branch will remain closed to the public, as the building is currently under renovation.
PROTECT YOURSELF FROM SCAMMERS
In times like these, a natural reaction may be to withdraw your cash and secure it somewhere in fear that you won't be able to access your money. It is dangerous to withdraw large sums of cash to store in your home or elsewhere. The safest way for you to protect yourself and your money is to leave it securely deposited, where your funds are federally insured.
Scammers take advantage at times like these to gain access to bank accounts. Protect yourself by being aware of suspicious e-mails and text messages. Keep your eyes open for medical supply scans, fraudulent donation sites, or anything else that seems questionable. Don't provide your personal information (usernames, password, Social Security number, etc.) unless you are certain you are dealing with a legitimate organization -one with whom you have made the initial contact. Do not click on the unknown, especially password reset requests, or download attachments from unknown e-mail senders, and don't make purchases or donations to unknown sites.
LSCU encourages Members to set up account alerts and monitor their accounts closely for suspicious activity.